When help is needed at any time of the day or night, press and hold the personal help button on the Pearl and count to three.
£22.25 per month
£50.00 set-up fee / month and a £50.00 sign-up fee
A modern, digital product, the outer rim of the Pearl will flash red to let the user know that the call for help has been activated by the Astraline Personal Alarm base unit, and will be sent through to Astraline to respond.
The Astraline Personal Alarm uses dual roaming ‘Machine to Machine’ (M2M) SIM cards to provide data and voice communication, with the added benefit of a managed platform for support should communication issues arise.
By using the SmartCare Response app, friends and family can receive emergency notifications direct to their smartphone.
The built-in battery can provide up to 70 hours of power in the event of a power cut to the device.
The pendant can communicate with the base station up to a distance of 300m, so even if you are outside the house at the end of your garden, you can still request help with your pendant.
Payment can be made by debit or credit card. For our ongoing monitoring service, you can set up a monthly direct debit from your bank account.
If the service user is VAT exempt, you will not pay VAT.
Your devices will either be delivered by one of our TEC Officers or shipped by Royal Mail.
Yes – we use industry standard encryption to secure any transactions. Any regular monthly payments are covered by The Direct Debit Guarantee. This guarantee is offered by all bank and building societies.
Yes – 99% of our service users suffer from a long-term chronic illness and are therefore VAT exempt. All you need to do is complete the form which will be presented to you during the order process.
We understand that not everybody is the same and as a result, we offer a wide variety of products and services to fit different lifestyles and needs.
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Alternatively call us on: 01625466681
We understand that not everybody is the same and as a result, we offer a wide variety of products and services to fit different lifestyles and needs.
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