First Published:
08/10/2024
At Astraline, we understand how crucial it is for our customers and residents to have reliable, uninterrupted access to our services. Your peace of mind matters to us, and we're committed to delivering transparency on our performance.
We’re thrilled to share that over the past 12 months, we’ve achieved an incredible 99.99% service uptime, with 100% uptime within 2 hours—ensuring our support is there when it’s needed most.
Curious about how we’ve maintained such high standards? Want to explore how we can bring even more value to your experience with our services? Reach out to us at escalations@astraline.co.uk to learn more.